Radmore & Tucker Reviews
Based on 19 customer reviews and online research, radmoretucker.co.uk has a consumer rating of 4.2 out of 5 stars, indicating most customers are very satisfied with Radmore & Tucker.
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1 Star(4)
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How would you rate Radmore & Tucker?
Top Reviews

I have to give Radmore and Tucker 5 stars, although my purchase was damaged on arrival, which was courier error, I found the staff to be extremely helpful. They answered emails promptly and quickly sorted out my damaged goods. I would not hesitate to buy from them again in the future

Placed an order for an item that was shown as in stock but my order stayed as processing for 6 days. Tried numerous times to contact them via email and only received a response after 4 days stating the item was not in stock and I would have to wait a further 14 days!I will never use them again. FR Jones and Sons are 100 times better.
All Customer Reviews (19)

Excellent service from Radmore Tucker. Slight problem with our order but this was rectified immediately with a superb professional manner. The contacts at the firm were so helpful and courteous. Brilliant to deal with.

Was looking to purchase the new Stilh HLA66 battery powered hedgecutter (plus battery and charger).Emailed the company to check availability before ordering. Amy in accounts replied immediately to advise not yet in stock but gave expected delivery date. This did slip back due to supply from Stihl but once in stock I ordered and it was delivered next day. Very impressed with the unit - it is definitely the way forward. I was concerned whether it would have sufficient power but it certainly does and vibration, noise levels and weight are all a lot less. It is a joy to use. No going back to petrol units now!Thanks to Radmore and Tucker for an excellent buying experience, will definitely use again.

Ordered and paid for a chain saw which was shown as in stock on January 18th. Next day order confirmation shortly followed by out of stock notice. Still waiting as of March 8th despite multiple promises of delivery dates. Don't try and buy anything you actually need form this company.

Excellent customer service, had slight problem with order quickly solved and sorted by Alex, also R & T have great prices and a great selection of products, will definately use again. Check them out !! 5*

Radmore & Tucker have preformed perfectly again, even in a covid restricted world we now live in there Team are busy progressing orders.My recent order that will help me with small maintenance tasks as a Trustee/Volunteer at Gloucester Athletic's Track will be invaluable. They are true professionals keeping me informed of my order and even updating me that one item was due in shortly. The completed order dispatched with DPD came swiftly and spot on scheduled time. Simply amazing, as others are not as good!I have pre covid visited the store and found it a true candy shop of delights for a keen professional like myself. They assisted me over the phone that time and arranged i could pop in and collect a Stihl Straight Shaft edger attachment for a kombi system.A real time saver of a bit of kit. I wish there Team the Best and look forward to using them again.Mr J Penston Glos UK

Great company to deal with. A comprehensive stock of products and very keenly priced.Good communicators and very easy to work with.Anybody looking for gardening or forestry equipment should give them a try.

Ordered a chainsaw from them.With 2-4 day delivery. Heard nothing from them so rang for an update.They didn't have the item I ordered in stock (nothing on the website say they had no stock) and don't know when they'll be getting any back in stock.Why take my money for an item you don't have and let me wait expecting a parcel to be delivered?

Really excellent service both on the phone and via email! Thank you very muchThe deliveries were as discussed and the prices are reasonable

Brilliant company to buy from, excellent friendly advice, great product, all assembled and delivered post haste! Thoroughly recommended.

Radmore and Tucker are outstanding. I ordered and paid for a product and discovered it was incorrect and I did not need it. I contacted them and they instantly without any resistance cancelled my order. They repaid the cost back to PayPal in 3 minutes. They were friendly, helpful and simply brilliant.

Ordered 2 Stihl battery lawnmowers at a great price, they were delivered for free in 48hrs. I am so impressed with Radmore & Tucker's customer care and low prices, my local Stihl dealer was over priced, unhelpful and would not deliver..Well done to the team at Radmore and Tucker.

Sadly, my experience has been the same as too many other people leaving reviews here. I ordered £350-worth of Stihl equipment and delivery was scheduled for 5-7 working days. They took the money immediately. On the 5th working day I got a message to say that the items I had ordered were 'out of stock'. Didn't eventually arrive until two weeks later. This sort of practice is unforgivable in my book; if it's not in stock then you either don't take the order or you give a realistic delivery date. I will not be ordering from them again on principle.
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